Manufacturer Service

Added value for you and your customers

For a fair partnership

As manufacturers, it is important to us that you and your customers are always completely satisfied with our products.
So in addition to the first-class products, we also offer you an extensive package of service and advice, and will be happy
to support you in the marketing of our products if you wish.

Personal consultation:

Do you have any more questions? Our expert staff will be pleased to advise you in all questions relating to inverters, voltage transformers, solar technology, charging technology and mobile lighting. Just give us a call.

Telephone +49 (0) 9622 71991-0
E-mail support@staudte-hirsch.com

Customer project work:

Do your customers have great things planned? We shall be happy to support you in producing tailor-made solutions for you and your customers. Talk to us, and benefit from our many years of experience.

Individual sales promotion measures:

We shall be pleased to support you with promotional material, displays for your sales area, or other sales promotion measures, tailored to suit the advertising presence of your company.

Training courses for your staff:

Only staff who are experts in their own field can work out the best solutions for your customers. Our trainers will be pleased to provide your staff in Marketing, Customer Service and Service with the know-how and assurance to ensure optimum product advice, and can provide further tips on the expert installation of our equipment.

3-year manufacturer’s warranty:

We are so convinced of the performance capability, technology and manufacture of our products that we offer you a 3-year manufacturer’s warranty. Naturally this also applies to products that have been constructed, modified and designed to your wishes and specifications. Batteries are excluded from this warranty.

Repair service:

Fast and carefully executed repairs are taken as read by us. Repaired devices are returned to you within 7 working days. After the warranty has expired, we work out an estimate of costs for you beforehand.

Replacement parts service:

If you prefer to repair an item yourself, we can supply you with the necessary replacement part, even years after purchase. However, please note that repairs may be carried out only by authorized specialists.

OEM service:

If the product that you need does not yet exist in the design you want, we can develop it according to your individual specifications. You want our products in an individual housing or design, printed with your own logo and your product name? We’ll do it!

You can contact us on Mondays to Thursdays from 8.00 AM to 5.30 PM, and on Fridays from 8.00 AM to 3.30 PM on the following telephone number:

+49 (0) 9622 71991-0